Frequently asked questions
How do I get Mobile Key? Enable it in the BPI app settings under Security and set a 6-digit PIN.
Is Mobile Key better than SMS OTP? In-app approvals can reduce exposure to SMS interception. Always confirm transaction details before approving.

Frequently asked questions
Frequently asked questions

What if my Mobile Key device is missing? Do not approve any prompts. Secure your accounts and update your device access as soon as possible.